- Each part of the home insurance policy is given a star rating out of five
- Home insurance policies are analysed to highlight what makes products stand out
- The Which? home insurance review rates insurers to provide an overall score
We scrutinised the standard contents insurance and buildings insurance policies of 39 providers and combined our analysis with feedback from thousands of customers.
Each policy is rated on the key aspects of its cover to produce a Which? policy score, while our customer score is based on how the insurers were rated by customers.
We reviewed some of the biggest insurers in the market including: John Lewis, The AA, LV, Halifax, Direct Line, Aviva, More Than, Churchill, Legal & General and Axa.
To qualify as a Which? Recommended Provider, an insurer must:
- Be regulated by the Financial Conduct Authority
- Be available to the general public
- Have received responses from 30 or more customers in our customer survey
- Have received an average or above policy score (see table for current average score) and a customer score of 70% or above
Click on the WRPs in the table below to see full details of its customer score and policy elements. Table updated every six months. Next updated in June 2016.



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